GM Leads the Automotive World in J.D. Power’s Quality Study

GM Leads the Automotive World in J.D. Power’s Quality Study

J.D. Power and Associates has released their 2013 Initial Quality Study, and GM is sitting atop the automotive world.

The 2013 report marks the 27th year this study has been conducted. It also marks the first time that GM has stood at the top.

The study measures the number of problems on 2013 cars and light trucks reported by buyers after 90 days of ownership.

The industry average is 113 problems per 100 vehicles, and GM averaged 98 problems per 100 vehicles.  GM was the only automaker with less than one problem per new car. Toyota and Honda tied for second with 103 problems per 100 units surveyed.


GM Takes Quality Crown

All four of GM’s brands are above the industry average, with two in the top 5.

GMC came in at #2, right behind premium luxury and sports-car brand Porsche, while Chevrolet came in at #5.

Cadillac landed at #14 and Buick was close behind at #15.

Chevy and GMC were the only non-luxury brand in the top 5.

Eight vehicles from GM led in individual segments, three of which are available at McGrath Buick GMC Cadillac:

  • Sub-Compact: Buick Encore (tie with Kia Sportage)
  • Large Light Duty Pickup: GMC Sierra 1500 (tie with Chevy Avalanche)
  • Large Premium SUV: Cadillac Escalade

Many other GM vehicles, like the Buick Regal and Cadillac CTS were in the top of their respective categories.

View the top models by segment for Cars and for SUVs, Trucks, and Vans.

GMC Leads American Brands

white 2013 Sierra

2013 GMC Sierra 1500

Overall, GMC had the best scored among all American automotive brands.

With only 90 problems per 100 vehicles, GMC outpaced all other American brands. It was second only to high-end German brand Porsche.

The lineup’s captain, the GMC Sierra, set a great pace for the brand with a top ranking in the large light duty pickup category.

Overall Quality Continues to Rise

Although some household names like Ford, Volkswagen, and BMW were below the industry average, J.D. Power and Associates found that overall quality continues to rise across the board.

“The manufacturers have gotten really, really good at building high-quality products,” said David Sargent, VP of Global Automotive Practice at J.D. Power. “Quality now is not just ‘Does it work?’ It’s a matter of how it works and is it simple and enjoyable to operate.”

Top Quality Vehicles for Cedar Rapids and Iowa City

If you are interested in a top-quality vehicle, you need to call McGrath Buick GMC Cadillac today at 888-696-1133.


If you have any questions, fill out a Contact Form and we’ll reach out to you with more information.

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